Privacy Policy

This Privacy Policy explains how Invitt Co ("we", "us", "our") collects, uses, and protects information when you visit invitt.co.zw, use our Tess chat assistant, or submit a form to request a website, SEO, or hosting service.

1. Information We Collect

When you fill out a form on this site (such as our contact or project intake form), we collect the information you provide, which may include your name, business name, email address, phone/WhatsApp number, and details about your project or the service you're interested in.

We also use basic website analytics to understand how visitors use our site (such as pages viewed and general location), which helps us improve the site and our marketing.

2. How We Use Your Information

• To respond to your enquiry and follow up on your preferred contact channel (WhatsApp, phone, or email)
• To prepare quotes, proposals, and project plans
• To deliver and support any website, SEO, or hosting service you purchase from us
• To send you updates or offers related to our services, where you've agreed to receive marketing communications
• To improve our website and services

3. How We Share Your Information

We do not sell your personal information. We may share it with trusted third-party tools we use to run our business, such as our email delivery provider (for sending form submissions to our team) and our website analytics and chat-widget providers. These providers only receive the information needed to perform their function and are not permitted to use it for their own purposes.

4. WhatsApp & Direct Messaging

If you contact us via WhatsApp or ask to be reached that way, your phone number and message content are handled according to WhatsApp's own privacy practices in addition to this policy.

5. Cookies & Analytics

Our website may use cookies and similar technologies for basic analytics, to understand how visitors use the site and to improve it over time. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

6. Data Retention

We keep the information you submit for as long as needed to respond to your enquiry, deliver services you've engaged us for, and meet our legitimate business and legal record-keeping needs. You can ask us to delete your information at any time, subject to any records we're required to keep.

7. Your Choices

You can opt out of marketing communications at any time by replying "stop" on WhatsApp, using the unsubscribe link in our emails, or messaging us directly at support@invitt.co.zw. You can also ask us what information we hold about you, or request that it be corrected or deleted.

8. Security

We take reasonable steps to protect the information you share with us, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are intended for business owners and adults. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. See our Terms & Conditions for the terms governing our services.

11. Contact Us

For any privacy-related questions or requests, reach us at support@invitt.co.zw or via WhatsApp at +263 787 412 809.